We cannot ship to Australia / New Zealand

Ship from location

All orders are shipped from our Michigan Warehouse. Occasionally we will arrange to drop ship parts from another location to you. This is just to save time. We will make you aware if this is the case and mail you the receipt.

Shipping Costs

We quote shipping and handling as a fixed cost for each part. The cost is the shipping cost from the carrier and the cost of the packing materials. We work hard to keep these costs low.

Shipping Methods

Our standard shipping method to the 48 states is UPS ground. Each package gets a tracking number - we can email this to you if you need it. UPS ground is inexpensive and a very reliable service. We have very good experience with this.

Out of the 48 states we use USPS priority. This is a 2 - 3 day service and is also very reliable. We will add delivery confirmation to every package so there is a tracking number available if you need it.

To Military (AP / APO / FPO) addresses we will also use USPS priority shipping. Each shipment will have the necessary customs forms and the package will be forwarded to you, wherever you are located. Please use your military address on your order as the shipping address. Delivery confirmation is not available to these addresses from USPS.

If you prefer a different shipping method to our standard methods above just let us know - we will be happy to help you.

To Canada and the Rest of the World (exc Australia)

We will ship using USPS Express or Global Priority Mail. This is the only way we can have a delivery confirmation for your shipment. It is very fast and reliable, but can be a little expensive sometimes. USPS also has the lowest entrance fees into your country. If you prefer a different method please let us know - we will be happy to help you.

Insurance

Insurance is included in every online order.

Shipping damage

If the part and/or box are damaged when you get them (thankfully this is pretty rare) don't worry - we will take care of you. First you should report any damage to the shipper directly. Please also email or call us to let us know there is a problem. We will make sure you get a replacement part as soon as is possible - we do need to get the damaged parts back first.

Superbike Store  3700 Plaza Drive - Suite 2, Ann Arbor, MI 48108

Toll Free (877) 975 2459 / MI (734) 996 0135 / Fax (734) 996 0130

Copyright © 2007 The Superbike Store LLC

Last Updated : 04/29/2008

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